About Us - Macs Adventure
Macs Adventure - The Company
Macs Adventure is a small, energetic company dedicated to delivering
adventure excellence. We are passionate about delivering outstanding walking,
mountain
biking and group adventures throughout Scotland, England and Wales.
As active walkers and mountain bikers with a passion
for travel we understand what makes for an unforgettable adventure.
Great trails, breathtaking scenery, good-quality accommodation and
a warm welcome all backed up by outstanding customer service.
We beleive every tour, adventure or course we offer delivers
a world class experience. We personally research every trip, employ
passionate leaders and take care of evey detail so that you can enjoy
every minute of your trip.
Customer Service
Customer service is not just a department in our company it is a way of life.
Delivering outstanding customer experience is our number one priority.
From your first enquiry until you finish your adventure we aim to deliver
personal, professional and friendly service at all times.
Quality Products
Delivering outstanding adventure experiences is tough. We thoroughly research
all our adventures, hire fantastic guides and instructors, carefully choose
your accommodation and always listen to your feedback to continually improve
the service we offer. You may wish to visit
our testimonial page.
The company is owned by Neil Lapping and he is supported
by a great team who are proud of the outstanding level of service they
offer to all our clients. Always happy to share their experience and
irritatingly cheerful they are what makes Macs Adventure the success
it is.
We are based in Glasgow, Scotland and operate a wide
range of mountain biking, cycling, walking, climbing and adventure
tours throughout Scotland, England and Wales.
We hope to welcome you to an unforgettable Macs Adventure
soon!
The Team
Neil Lapping -
Owner
Crazy enough to try and make a living from adventure travel and
passionate about both travel and adventure. Past adventures include
mountain biking, ice-climbing, walking, climbing, kite-surfing, windsurfing,
surfing, wake-boarding, sailing, beer and plenty of travel.
Having taught a number of adventure sports and been involved
in providing adventure travel experiences for a number of years Neil
still escapes
the office regularly to run walking and mountain biking adventures. Mostly
he organizes great trips though!
Favourite Macs Adventure: Intermediate
Mountain Biking
Robin
Powell - SMBLA Tutor
Robin is a professional outdoor instructor and a qualified SMBLA (Scottish Mountain
Bike Leaders Award) Tutor. He is responsible for all our Trail Cycle Leader and
Mountain Bike Leader Courses as well as running skills courses and pitching in
on a few of our longer trips.
He has previously competed as an international runner
and is now based in Newcastle where he can be spotted riding with his
mad border collie.
Favourite Macs Adventure: Scottish Coast to Coast
Freelance
Instructors
We also use a number of excellent freelance instuctors throughout the year. They
are chosen for their knowledge of a specific area or discipline. Always highly
qualified, filled with boundless enthusiasm and happy to share knowledge and
beer.
If you are interested in joining the team at Macs Adventure
please contact us.
We also use a number of excellent freelance instuctors throughout the
year who are united by their boundless enthusiasm and ability to share
knowledge and drink beer.
If you would like to join the team at Macs Adventure
please refer to our jobs
page.
Macs Adventure - Financial Security
Total
Payment Protection (topp) Policy cover:
In compliance with the UK Package Travel, Package Holidays and Package Tours
Regulations 1992 an insurance policy has been arranged with Travel & General
Insurance Company plc to protect customers’ prepayments paid in respect
of
• non-flight inclusive packages commencing and returning to the UK
• the ground handling aspects of packages where the customer is responsible
for arranging travel to the destination
offered in this brochure/literature/document/on this
website (subject to the terms of the insurance policy), for: [delete
as appropriate]
• a refund of such prepayments if customers have not yet travelled
• making arrangements to enable the holiday to continue if customers have
already travelled or
in the unlikely event of our financial failure.
Macs Adventure - Environmental Awareness
We operate adventures in some of the most spectacular
wilderness areas in Europe and try to operate in an environmentally
aware and sustainable manner. We do this by
- Operating walking and biking adventures which are
a low impact form of sustainable tourism. .
- Encourage the use of public transport for travel to
or from our adventures by supplying detailed information on the services
available.
- We operate small group adventures (maximum 10) which
minimize the impact on the environment and other users
- We support local business by buying local and using
locally owned accommodation and services.
- We encourage the use of Carbon Offsetting. Travel
does have a hidden cost. Air Travel produces an inordinate amount
of Carbon Dioxide emmisions which contribute to climate change. Help
to minimise the impact of your journey by offsetting your carbon
emmisions. Visit The Carbon Neutral Company for further details.
Web: www.carbonneutral.com
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