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OUR TEAM

We'd love to say we spend our days on location hiking, biking or generally getting our boots dirty, but everyone needs a healthy balance, so we spend plenty of time at the office working hard to create your experiences and adventures too.

The Macs Adventure team is made up of our hard-working Destination and Adventure Specialists who work hard to connect travellers with the right trips, an Operations team who plan and organise our tours, a Product Development Team who build new adventures and research new and exciting destinations, a Marketing department who make sure you hear about our fantastic trips, and our Finance and Office Management team, who, quite frankly, keep us all in order! 

At the head of our German, US, and UK teams is our Chief Adventure Officer, Neil, who oversees everything and drives new ideas forward.

  • Neil Lapping
  • Neil Lapping
  • Neil Lapping
  • Neil Lapping
  • Neil Lapping
Neil Lapping
CEO

I was driven to found Macs Adventure in 2003 by a passion for adventure and active travel. I firmly believe that the very best way to discover a country, its landscape, culture and people is under your own steam.

Neil Lapping
CEO
  • Craig Dickson
  • Craig Dickson
  • Craig Dickson
  • Craig Dickson
  • Craig Dickson
Craig Dickson
Sales

I’m Craig and I have been at Macs Adventure since April 2016. After graduating from university I undertook a ski season in 2012/13. This was meant to be a short-lived 5-month escapade….ever since I have jumped around ski resort to ski resort enjoying what my family have called a ‘gap life’.

Craig Dickson
Sales
  • Caroline Sloan
  • Caroline Sloan
  • Caroline Sloan
  • Caroline Sloan
Caroline Sloan
Sales

Growing up, I always had huge ambitions to see as many parts of the world as possible and after completing my Travel & Tourism degree at University helped in fueling this passion! 

Caroline Sloan
Sales
  • Cara Macaulay
  • Cara Macaulay
  • Cara Macaulay
  • Cara Macaulay
Cara Macaulay
Sales

I grew up in the beautiful Outer Hebrides and have been chasing adventures around the World since graduating. Active travel is my favourite way to explore new destinations and I'm able to share this passion with our customers and team every day!

Cara Macaulay
Sales
  • Laura McAlpine
  • Laura McAlpine
  • Laura McAlpine
  • Laura McAlpine
Laura McAlpine
Operations

Travel has always been my passion, and I love what I do! When I am not working on making fantastic adventures a reality for so many, I am ticking destinations all over the world from my own, ever-growing bucket list.

Laura McAlpine
Operations
  • Caroline Black
  • Caroline Black
  • Caroline Black
  • Caroline Black
Caroline Black
Operations

I have been passionate about travel since an early age, spending my childhood travelling to America, Canada, Asia and Europe, I went on to study Travel management at university which gave me great opportunities to work in America and led me to undertake a trip of a lifetime around the world! I've been working for Ma ...

Caroline Black
Operations
  • Susan Hartley
  • Susan Hartley
  • Susan Hartley
  • Susan Hartley
Susan Hartley
Operations

Hi! I am Susan, I have been in the Ops team at Macs since 2014. I absolutely love working on all of our amazing trips and adding them to my travel list! When I am not working, I spend time with my partner, our wee girl and our basset hound, and if I have any time to myself, I love to go for a run or a walk with a go ...

Susan Hartley
Operations
  • Rachel Spink
  • Rachel Spink
  • Rachel Spink
  • Rachel Spink
Rachel Spink
Operations

My passion for travel and adventure came from the wonderful trips and holidays my parents took me on as a child. We visited various different places in Europe, America as well as regular trips around Scotland, to North Uist and Inverness to visit family.

Rachel Spink
Operations
  • Sarah Smith
  • Sarah Smith
  • Sarah Smith
Sarah Smith
Operations

I've worked in travel and tourism for over 9 years now and I have been with Macs Adventure since 2014. I love going on holiday and visiting interesting places so there really is no better way to spend my working day, helping our customers plan their adventures to fantastic locations all over the world.< ...

Sarah Smith
Operations
  • Berta Ramos
  • Berta Ramos
  • Berta Ramos
  • Berta Ramos
Berta Ramos
Operations

I arrived in Scotland after living in Italy, Portugal, and Galicia, where I come from. I like to learn about other cultures while being part of the community. I was lucky to be able to do so on several occasions while attending language courses in different parts of the world.

Berta Ramos
Operations
  • Shona McAdam
  • Shona McAdam
  • Shona McAdam
  • Shona McAdam
Shona McAdam
Operations

I was born and raised in Glasgow but absolutely love to travel and have been lucky enough to travel a fair bit.  I love both city breaks and exploring off the beaten path.  

Shona McAdam
Operations
  • Caitlin Taylor
  • Caitlin Taylor
  • Caitlin Taylor
  • Caitlin Taylor
  • Caitlin Taylor
  • Caitlin Taylor
Caitlin Taylor
Operations

I love planning my own adventures, so it only made sense to make a career out of it! After studying a degree in the outdoor adventure industry, I quickly joined Macs and have been here since! When not planning other people’s adventures I love to brave the beautiful Scottish beaches and hills.

Caitlin Taylor
Operations
  • Leanne McDonald
  • Leanne McDonald
  • Leanne McDonald
  • Leanne McDonald
Leanne McDonald
Operations

Having come from a travel industry background I have been involved in many aspects, cabin crew, hotel receptionist, travel agent, but to name a few, I have always been drawn to the wonderful world of travel.

Leanne McDonald
Operations
  • Benedetta Bonzagni
  • Benedetta Bonzagni
  • Benedetta Bonzagni
  • Benedetta Bonzagni
Benedetta Bonzagni
Operations

I moved to Scotland 6 years ago from Italy with the desire to have new experiences, learn English and meet new people. I have met so many great people and went onto some fantastic adventures. 

Benedetta Bonzagni
Operations
  • Susanna Thomasson
  • Susanna Thomasson
  • Susanna Thomasson
  • Susanna Thomasson
  • Susanna Thomasson
Susanna Thomasson
Operations

Travelling has always been a huge passion of mine ever since I was a child. My parents used to take my siblings and I on holidays all over Europe from quite a young age, which is something that I am truly grateful for as it ignited the love for exploring new places and meeting new people that I have today.

Susanna Thomasson
Operations
  • Fiona Marshall
  • Fiona Marshall
  • Fiona Marshall
  • Fiona Marshall
  • Fiona Marshall
Fiona Marshall
Product

I've always loved to travel. New sights, sounds and smells are intoxicating. They take you away from the mundane to the extraordinary, so you can re-enter normal life with better perspective. Being from the Lake District means I've always loved the mountains. Kilimanjaro, Everest, K2, Mont Blanc - I've seen them all ...

Fiona Marshall
Product
  • Laura Paterson
  • Laura Paterson
  • Laura Paterson
  • Laura Paterson
Laura Paterson
Products

Passionate about travel, I love nothing more than seeing new places and meeting new people. I have travelled extensively around Asia, Europe and Australia, and wherever possible like to do as much of this overland as possible as believe this is the best way to see a country.

Laura Paterson
Products
  • Sally Thompson
  • Sally Thompson
Sally Thompson
Product

I have worked in the travel industry for over 30 years, and I have loved every minute of it. Especially as I have had the opportunity to travel the world over creating trips for customers.

Sally Thompson
Product
  • Minna Long
  • Minna Long
  • Minna Long
  • Minna Long
  • Minna Long
Minna Long
Product

Growing up between countries had me travelling from quite a young age, spending most of my time between Switzerland, Sweden and the USA and I have never really stopped. I love to explore the outdoors, from hiking, cycling, snowboarding or wild swimming, anything to get me out and seeing more of this wonderfully wild ...

Minna Long
Product
  • Iain Douglas
  • Iain Douglas
  • Iain Douglas
  • Iain Douglas
Iain Douglas
Product

Quitting my corporate job at 30 to go travelling around the world is where I caught the travel bug. Returning home, I knew it was my passion and was delighted to find my way into the team at Macs to share it with others.

Iain Douglas
Product
  • Erin Pattie
  • Erin Pattie
  • Erin Pattie
  • Erin Pattie
Erin Pattie
Customer Experience

Growing up, I spent many Summers travelling both abroad and throughout the UK as my family and I love nothing more than seeing (and tasting) what other cultures have to offer and, perhaps even more so, soaking up local history. 

Erin Pattie
Customer Experience
  • Kayleigh Morrison
  • Kayleigh Morrison
  • Kayleigh Morrison
  • Kayleigh Morrison
Kayleigh Morrison
Customer Experience

I have had a passion for travel from a young age and had the joys of lots of family holidays when I was younger. Having a big brother who has done his fair bit of traveling and now lives in Vancouver, itchy feet must run in our family!

Kayleigh Morrison
Customer Experience
  • Rhona McGowan
  • Rhona McGowan
Rhona McGowan
Sales

Hello! I'm Rhona and I have been at Macs since 2019, oringinally on the Customer Experience team but now loving life on the sale team. Always had a keen interest in travel but in recent years I have discovered my love for all things bike!

Rhona McGowan
Sales
  • Jane Dixon
  • Jane Dixon
Jane Dixon
Finance

Originally from Australia, after finishing my degree in Theatre, I did the typical Aussie thing of travelling. Based in the UK, after just a few years I’d travelled to 25 countries, and my love for exploring was ignited. 

Jane Dixon
Finance
  • Fran McCann
  • Fran McCann
  • Fran McCann
  • Fran McCann
Fran McCann
Marketing

Working in the Macs marketing team means immersing myself in the amazing destinations and adventures daily - the wishlist just keeps growing! Living in Scotland is a bit of a dream come true for the incredible outdoor spaces, which I love to explore with my 2 kids and dog.

Fran McCann
Marketing
  • Anna Wren
  • Anna Wren
  • Anna Wren
  • Anna Wren
Anna Wren
Technology

Growing up with parents who had travelled throughout Europe and Africa, I’ve always loved travelling. They instilled in me a love of adventure and a love of good local food. Our house was always full of treasures my parents had collected on their adventures and as soon as I was old enough, I couldn’t wait to a ...

Anna Wren
Technology
  • Holly Burns
  • Holly Burns
  • Holly Burns
  • Holly Burns
  • Holly Burns
Holly Burns
Marketing

Whilst studying Marketing & HR at Strathclyde University, I squeezed my holidays full of travel around Europe and Thailand, always fantasising about the next adventure. Within my role, I love seeing the MacsMoment customer pictures - lots of inspiring places to add to my wish-list!

Holly Burns
Marketing
  • Emma Williams
  • Emma Williams
  • Emma Williams
  • Emma Williams
Emma Williams
Marketing

With Snowdonia on my doorstep, qualifications in various outdoor activities and travelling across Europe with a racing team, I've always loved the outdoors and being creative. It even inspired my creative career of 20+ years, including over nine years in travel!

Emma Williams
Marketing
  • Julie Herd
  • Julie Herd
Julie Herd
Marketing

My real passion for travel started quite late (I took my first flight at 19!) but I’ve definitely made up for it since then. What I love about travel is how it can challenge you, oh, and also the food!

Julie Herd
Marketing
  • Lynsey Kirk
  • Lynsey Kirk
  • Lynsey Kirk
  • Lynsey Kirk
Lynsey Kirk
Marketing

I started in the luxury travel industry, but it wasn't long before I found my way to adventure travel, which is far more my style. My role is to grow the brand through creative campaigns and content creation, and my passion lies in storytelling and shouting about what makes The Macs Way the best way to see the world ...

Lynsey Kirk
Marketing
  • Vicky Gale
  • Vicky Gale
Vicky Gale
Marketing

Like everyone at Macs, I love to travel & explore at every opportunity, my favourite countries so far being New Zealand & Laos. This was slightly scuppered by the arrival of my 2 kids, but we now revolve around family adventures.

Vicky Gale
Marketing
  • Chris Brown
  • Chris Brown
Chris Brown
Marketing

I have worked in Public Relations and Media for over 15 years. To me, travel and adventure are everything. It's about making moments and memories and telling stories that will last a lifetime. Life is there to be explored.

Chris Brown
Marketing
  • Mathilda Vissoud
  • Mathilda Vissoud
  • Mathilda Vissoud
Mathilda Vissoud
Operations

I grew up in the French Alps, surrounded by amazing nature. I am a huge animal lover, and love including wildlife watching or horse-riding activities on my trips.

Mathilda Vissoud
Operations
  • Kirsty Sutherland
  • Kirsty Sutherland
  • Kirsty Sutherland
  • Kirsty Sutherland
  • Kirsty Sutherland
Kirsty Sutherland
Operations

I love being outdoors, especially while seeing the world. I enjoy discovering new destinations and cultures. After completing my HND in Tourism I was drawn to Macs Adventure to fuel my love for travel.

Kirsty Sutherland
Operations
  • Camila Putti
  • Camila Putti
  • Camila Putti
  • Camila Putti
Camila Putti
Operations

From Brazil to the world since 2011, I’ve lived in Ireland and settled in Scotland. I live for travelling and experiencing new adventures. As an Operations Specialist I can help people experience what the world has best to offer, and I love it.

Camila Putti
Operations
  • Emily Graver
  • Emily Graver
  • Emily Graver
  • Emily Graver
  • Emily Graver
  • Emily Graver
  • Emily Graver
Emily Graver
Operations

I love travelling almost as much as Macs do! I'm discovering new things to love about Scotland, on a weekend you will find me hiking and sampling Scottish Whiskey. I want to help customers experience these once-in-a-lifetime moments you never forget.

Emily Graver
Operations
  • Emma McQueen
  • Emma McQueen
Emma McQueen
Operations

I have always loved travelling from a young age. I spent 3 years at university studying International Tourism and had the opportunity to take part in Camp America for 2 years, which allowed me to explore America.

Emma McQueen
Operations
  • Lucy Brogan
  • Lucy Brogan
  • Lucy Brogan
Lucy Brogan
Operations

I have always had a passion for travel, due to fun and interesting trips with my parents from a young age in destinations such as Greece, Spain and Italy. I also enjoy long walks and hill climbing with my Dad, who's very fond of a Munro.

Lucy Brogan
Operations
  • Nicola Allan
  • Nicola Allan
  • Nicola Allan
  • Nicola Allan
Nicola Allan
Product

The most important thing about travel for me, is getting out there. Going somewhere that is a little out of your comfort zone, and immersing yourself in the culture, seeing the true value of the country. I've been lucky in the 20+ years I've worked in travel to go to some amazing places and don't plan on stopping!

Nicola Allan
Product
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