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The People Behind the Scenery

We'd love to say we spend our days on location hiking, biking or generally getting our boots dirty, but everyone needs a healthy balance, so we spend plenty of time at the office working hard to create your experiences and adventures too.

The Macs Adventure team is made up of our hard-working Destination and Adventure Specialists who work hard to connect travellers with the right trips, an Operations team who plan and organise our tours, a Product Development Team who build new adventures and research new and exciting destinations, a Marketing department who make sure you hear about our fantastic trips, and our Finance and Office Management team, who, quite frankly, keep us all in order! 

At the head of our German, US, and UK teams is our Chief Adventure Officer, Neil, who oversees everything and drives new ideas forward.

  • Neil Lapping
  • Neil Lapping
  • Neil Lapping
  • Neil Lapping
Neil Lapping
CEO
I was driven to found Macs Adventure in 2003 by a passion for adventure and active travel. I firmly believe that the very best way to discover a country, its landscape, culture and people is under your own steam.
Neil Lapping
CEO
  • Craig Dickson
  • Craig Dickson
  • Craig Dickson
  • Craig Dickson
  • Craig Dickson
Craig Dickson
Sales
I’m Craig and I have been at Macs Adventure since April 2016. After graduating from university I undertook a ski season in 2012/13. This was meant to be a short-lived 5-month escapade….ever since I have jumped around ski resort to ski resort enjoying what my family have called a ‘gap life’.
Craig Dickson
Sales
  • Caroline Sloan
  • Caroline Sloan
  • Caroline Sloan
  • Caroline Sloan
Caroline Sloan
Sales
Growing up, I always had huge ambitions to see as many parts of the world as possible and after completing my Travel & Tourism degree at University helped in fueling this passion! 
Caroline Sloan
Sales
  • Laura McAlpine
  • Laura McAlpine
  • Laura McAlpine
  • Laura McAlpine
Laura McAlpine
Operations
Travel has always been my passion, and I love what I do! When I am not working on making fantastic adventures a reality for so many, I am ticking destinations all over the world from my own, ever-growing bucket list.
Laura McAlpine
Operations
  • Caroline Black
  • Caroline Black
  • Caroline Black
  • Caroline Black
Caroline Black
Operations
I have been passionate about travel since an early age, spending my childhood travelling to America, Canada, Asia and Europe, I went on to study Travel management at university which gave me great opportunities to work in America and led me to undertake a trip of a lifetime around the world! I've been working for Macs ...
Caroline Black
Operations
  • Susan Hartley
  • Susan Hartley
  • Susan Hartley
  • Susan Hartley
Susan Hartley
Customer Experience
Hi! I am Susan, I have been in the Ops team at Macs since 2014. I absolutely love working on all of our amazing trips and adding them to my travel list! When I am not working, I spend time with my partner, our wee girl and our basset hound, and if I have any time to myself, I love to go for a run or a walk with a good ...
Susan Hartley
Customer Experience
  • Rachel Spink
  • Rachel Spink
  • Rachel Spink
  • Rachel Spink
Rachel Spink
Operations
My passion for travel and adventure came from the wonderful trips and holidays my parents took me on as a child. We visited various different places in Europe, America as well as regular trips around Scotland, to North Uist and Inverness to visit family.
Rachel Spink
Operations
  • Sarah Smith
  • Sarah Smith
  • Sarah Smith
Sarah Smith
Operations
I've worked in travel and tourism for over 9 years now and I have been with Macs Adventure since 2014. I love going on holiday and visiting interesting places so there really is no better way to spend my working day, helping our customers plan their adventures to fantastic locations all over the world.
Sarah Smith
Operations
  • Berta Ramos
  • Berta Ramos
  • Berta Ramos
  • Berta Ramos
Berta Ramos
Operations
I arrived in Scotland after living in Italy, Portugal, and Galicia, where I come from. I like to learn about other cultures while being part of the community. I was lucky to be able to do so on several occasions while attending language courses in different parts of the world.
Berta Ramos
Operations
  • Shona McAdam
  • Shona McAdam
  • Shona McAdam
  • Shona McAdam
Shona McAdam
Operations
I was born and raised in Glasgow but absolutely love to travel and have been lucky enough to travel a fair bit.  I love both city breaks and exploring off the beaten path.  
Shona McAdam
Operations
  • Leanne McDonald
  • Leanne McDonald
  • Leanne McDonald
  • Leanne McDonald
Leanne McDonald
Operations
Having come from a travel industry background I have been involved in many aspects, cabin crew, hotel receptionist, travel agent, but to name a few, I have always been drawn to the wonderful world of travel.
Leanne McDonald
Operations
  • Benedetta Bonzagni
  • Benedetta Bonzagni
  • Benedetta Bonzagni
  • Benedetta Bonzagni
Benedetta Bonzagni
Operations
I moved to Scotland 6 years ago from Italy with the desire to have new experiences, learn English and meet new people. I have met so many great people and went onto some fantastic adventures. 
Benedetta Bonzagni
Operations
  • Susanna Thomasson
  • Susanna Thomasson
  • Susanna Thomasson
  • Susanna Thomasson
  • Susanna Thomasson
Susanna Thomasson
Operations
Travelling has always been a huge passion of mine ever since I was a child. My parents used to take my siblings and I on holidays all over Europe from quite a young age, which is something that I am truly grateful for as it ignited the love for exploring new places and meeting new people that I have today.
Susanna Thomasson
Operations
  • Laura Paterson
  • Laura Paterson
  • Laura Paterson
  • Laura Paterson
  • Laura Paterson
  • Laura Paterson
Laura Paterson
Product
I've worked in travel for nearly 20 years (over 10 of those at Macs) and have been lucky enough to visit some amazing places across Europe, Asia and Australia! With a young family, my further afield adventures are now slightly on hold, and I feel extremely fortunate that my job as a Product Manager still allows me to f ...
Laura Paterson
Product
  • Sally Thompson
  • Sally Thompson
Sally Thompson
Product
I have worked in the travel industry for over 30 years, and I have loved every minute of it. Especially as I have had the opportunity to travel the world over creating trips for customers.
Sally Thompson
Product
  • Minna Long
  • Minna Long
  • Minna Long
  • Minna Long
  • Minna Long
Minna Long
Product
Growing up between countries had me travelling from quite a young age, spending most of my time between Switzerland, Sweden and the USA and I have never really stopped. I love to explore the outdoors, from hiking, cycling, snowboarding or wild swimming, anything to get me out and seeing more of this wonderfully wild wo ...
Minna Long
Product
  • Iain Douglas
  • Iain Douglas
  • Iain Douglas
  • Iain Douglas
Iain Douglas
Product
Quitting my corporate job at 30 to go travelling around the world is where I caught the travel bug. Returning home, I knew it was my passion and was delighted to find my way into the team at Macs to share it with others.
Iain Douglas
Product
  • Erin Pattie
  • Erin Pattie
  • Erin Pattie
  • Erin Pattie
Erin Pattie
Customer Experience
Growing up, I spent many Summers travelling both abroad and throughout the UK as my family and I love nothing more than seeing (and tasting) what other cultures have to offer and, perhaps even more so, soaking up local history. 
Erin Pattie
Customer Experience
  • Kayleigh Morrison
  • Kayleigh Morrison
  • Kayleigh Morrison
  • Kayleigh Morrison
Kayleigh Morrison
Sales
I have had a passion for travel from a young age and had the joys of lots of family holidays when I was younger. Having a big brother who has done his fair bit of traveling and now lives in Vancouver, itchy feet must run in our family!
Kayleigh Morrison
Sales
  • Rhona McGowan
  • Rhona McGowan
  • Rhona McGowan
  • Rhona McGowan
Rhona McGowan
Sales
Hello! I'm, Rhona, and I've been at Mac's since 2019, originally on the Customer Experience Team but now the Senior Cycling Specialist on the Sales team. I have always had a keen interest in travel, but in recent years, I have really discovered my love for all things bike - thanks to Macs! 
Rhona McGowan
Sales
  • Fran McCann
  • Fran McCann
  • Fran McCann
  • Fran McCann
Fran McCann
Marketing
Working in the Macs marketing team means immersing myself in the amazing destinations and adventures daily - the wishlist just keeps growing! Living in Scotland is a bit of a dream come true for the incredible outdoor spaces, which I love to explore with my 2 kids and dog.
Fran McCann
Marketing
  • Anna Wren
  • Anna Wren
  • Anna Wren
  • Anna Wren
Anna Wren
Technology
Growing up with parents who had travelled throughout Europe and Africa, I’ve always loved travelling. They instilled in me a love of adventure and a love of good local food. Our house was always full of treasures my parents had collected on their adventures and as soon as I was old enough, I couldn’t wait to add to the ...
Anna Wren
Technology
  • Holly Burns
  • Holly Burns
  • Holly Burns
  • Holly Burns
  • Holly Burns
Holly Burns
Marketing
Whilst studying Marketing & HR at Strathclyde University, I squeezed my holidays full of travel around Europe and Thailand, always fantasising about the next adventure. I love getting creative and spend all day marketing our tours to customers (but end up selling myself on them!)
Holly Burns
Marketing
  • Emma Williams
  • Emma Williams
  • Emma Williams
  • Emma Williams
Emma Williams
Marketing
With Snowdonia on my doorstep, qualifications in various outdoor activities and travelling across Europe with a racing team, I've always loved the outdoors and being creative. It even inspired my creative career of 20+ years, including over nine years in travel!
Emma Williams
Marketing
  • Julie Herd
  • Julie Herd
Julie Herd
Marketing
My real passion for travel started quite late (I took my first flight at 19!) but I’ve definitely made up for it since then. What I love about travel is how it can challenge you, oh, and also the food!
Julie Herd
Marketing
  • Lynsey Kirk
  • Lynsey Kirk
  • Lynsey Kirk
  • Lynsey Kirk
Lynsey Kirk
Marketing
I started in the luxury travel industry, but it wasn't long before I found my way to adventure travel, which is far more my style. My role is to grow the brand through creative campaigns and content creation, and my passion lies in storytelling and shouting about what makes The Macs Way the best way to see the world
Lynsey Kirk
Marketing
  • Vicky Gale
  • Vicky Gale
Vicky Gale
Marketing
Like everyone at Macs, I love to travel & explore at every opportunity, my favourite countries so far being New Zealand & Laos. This was slightly scuppered by the arrival of my 2 kids, but we now revolve around family adventures.
Vicky Gale
Marketing
  • Mathilda Vissoud
  • Mathilda Vissoud
  • Mathilda Vissoud
Mathilda Vissoud
Operations
I grew up in the French Alps, surrounded by amazing nature. I am a huge animal lover, and love including wildlife watching or horse-riding activities on my trips.
Mathilda Vissoud
Operations
  • Camila Putti
  • Camila Putti
  • Camila Putti
  • Camila Putti
Camila Putti
Operations
From Brazil to the world since 2011, I’ve lived in Ireland and settled in Scotland. I live for travelling and experiencing new adventures. As an Operations Specialist I can help people experience what the world has best to offer, and I love it.
Camila Putti
Operations
  • Emily Graver
  • Emily Graver
  • Emily Graver
  • Emily Graver
  • Emily Graver
  • Emily Graver
  • Emily Graver
Emily Graver
Operations
I love travelling almost as much as Macs do! I'm discovering new things to love about Scotland, on a weekend you will find me hiking and sampling Scottish Whiskey. I want to help customers experience these once-in-a-lifetime moments you never forget.
Emily Graver
Operations
  • Emma McQueen
  • Emma McQueen
Emma McQueen
Operations
I have always loved travelling from a young age. I spent 3 years at university studying International Tourism and had the opportunity to take part in Camp America for 2 years, which allowed me to explore America.
Emma McQueen
Operations
  • Lucy Brogan
  • Lucy Brogan
  • Lucy Brogan
Lucy Brogan
Operations
I have always had a passion for travel, due to fun and interesting trips with my parents from a young age in destinations such as Greece, Spain and Italy. I also enjoy long walks and hill climbing with my Dad, who's very fond of a Munro.
Lucy Brogan
Operations
  • Louise Ungless
  • Louise Ungless
Louise Ungless
Product
I love staying active, being outdoors and exploring new places. Working at Macs means I get to embrace this passion, and I get to meet and work with people from all over the world.
Louise Ungless
Product
  • Claire Ouditt
  • Claire Ouditt
  • Claire Ouditt
  • Claire Ouditt
  • Claire Ouditt
Claire Ouditt
Product
I grew up obsessed with two things: living abroad and climbing mountains. So when I finished university, there was only one thing to do: work in Adventure Travel. For over 15 years now, I have been sharing my passions through my work!
Claire Ouditt
Product
  • Heleen Bosch
  • Heleen Bosch
Heleen Bosch
Product
From a young age, I knew I wanted to work in travel. Growing up in a small village in the south of The Netherlands, Europe was right on our doorstep. The many (family) holidays sparked my passion for travel, culture, and languages.
Heleen Bosch
Product
  • Ashleigh Keegan
  • Ashleigh Keegan
Ashleigh Keegan
Sales
After graduating with a degree in International Tourism Management, I have been working in the travel industry for 7 years and now I'm part of the Macs Adventure Sales Team. In my life and throughout my career, I have experienced luxury and rustic travel, and I enjoy experiencing the contrasts of them both and everythi ...
Ashleigh Keegan
Sales
  • Nash Koster
  • Nash Koster
Nash Koster
Sales
From dancing in the streets of Rome to marching through the Scottish highlands; I have a zest for life that I have been chasing around Europe since I was bit by the travel bug. I believe there are no greater lessons in life than those learned through adventure, and I look forward to assisting you with your own.
Nash Koster
Sales
  • Michel Moergeli
  • Michel Moergeli
  • Michel Moergeli
Michel Moergeli
Sales
Born and raised in Switzerland I learned how to hike before even learning how to walk. With the experience of having hiked on almost every continent from 300 meters below sea level up to the peak of Kilimanjaro I am sure I will find the right adventure for you!
Michel Moergeli
Sales
  • Sarah Miller
  • Sarah Miller
  • Sarah Miller
  • Sarah Miller
Sarah Miller
Sales
The travel bug first bit me when I was 18 and I have had a passion for travelling the world ever since. I crave new experiences, new cultures, meeting new people and exploring new landscapes.
Sarah Miller
Sales
  • Abigail Crawford
  • Abigail Crawford
  • Abigail Crawford
  • Abigail Crawford
Abigail Crawford
Sales
Hello everyone, I'm Abbey! I love wild camping, paddle boarding, travelling, walking my doggo and going on lots of different adventures. 
Abigail Crawford
Sales
  • Georgia Barker
  • Georgia Barker
Georgia Barker
Sales
Prior to 2022 I'd been travelling the world for 7 years, but have now settled back in Essex in England. I've lived in New Zealand, Australia and Canada, and also travelled around Asia, Africa and Europe. I love meeting people from all over the world, experiencing different cultures and seeing beautiful landscapes.
Georgia Barker
Sales
  • Jules Carter
  • Jules Carter
  • Jules Carter
Jules Carter
Sales
Spent 25 years working in travel since leaving University. Lived in Switzerland, New Zealand and travelled extensively over the years. Places that hold a special place in my heart are the Outer Hebrides, Cornwall and Slovenia and anywhere with an amazing sunset!
Jules Carter
Sales
  • Zoe Gibson
  • Zoe Gibson
Zoe Gibson
Sales
Working in travel for 20+ years has allowed me to explore places that I could never imagine. Seeing and hearing people's stories of adventures, their experiences, and equally just enjoying family time by the pool. Planning these journeys for others makes me feel happy. 
Zoe Gibson
Sales
  • Chiara Butturini
  • Chiara Butturini
Chiara Butturini
Operations
Originally from Italy, I have lived around Europe for a few years before arriving in Glasgow, where I am currently based. I have always loved travelling and exploring new places, cultures and landscapes, and I keep doing so every chance I get.
Chiara Butturini
Operations
  • Evie Maya
  • Evie Maya
  • Evie Maya
  • Evie Maya
Evie Maya
Operations
The outdoors and travel have been lifelong passions. I was introduced to various sports by my dad, from surfing to skiing. Following my degree in Sport & Exercise Science, I taught outdoor education in Colorado before travelling. Returning to Scotland, I wanted to work in a community that shared my interests, leading m ...
Evie Maya
Operations
  • Chloe Ward
  • Chloe Ward
Chloe Ward
Operations
I have always loved travelling and exploring new places for as long as I can remember. I then went on to study Tourism Management for 4 years which only heightened my love of travel. As a member of the Ops team I can help bring my love of travel to others and that is what I love best about it.
Chloe Ward
Operations
  • Harriet Lewis
  • Harriet Lewis
  • Harriet Lewis
Harriet Lewis
Operations
I have always been passionate about travel. I knew from a young age that working in the Travel & Tourism Industry was where I wanted to take my career. I love roaming new places, experiencing new cultures and exploring the history around the world.
Harriet Lewis
Operations
  • Eve Thomson
  • Eve Thomson
  • Eve Thomson
  • Eve Thomson
Eve Thomson
Marketing
An avid outdoors enthusiast, I've loved hiking and nature since forever. With a diverse marketing background, my true passion is public relations. I oversee Macs Adventure's seamless connection with the world through PR and partnerships.
Eve Thomson
Marketing
  • Kirsty Schneider
  • Kirsty Schneider
Kirsty Schneider
Marketing
My inner adventurer, love for travel and zest for life helps spark inspiration for my creations as Travel Writer here at Macs. If I'm not advocating for self-guided travel as the best way to see the world, you'll find me creating inspiring travel stories and helpful guides for our blog.
Kirsty Schneider
Marketing
  • Morag Lee
  • Morag Lee
  • Morag Lee
Morag Lee
Marketing
I'm Morag and I work in the Performance Marketing Team on all things digital ads!  I caught the travel bug from my parents and the adventures we went on as a family - then never stopped as an adult! 
Morag Lee
Marketing
  • Kate Waddington
  • Kate Waddington
  • Kate Waddington
Kate Waddington
Technology
Working in Travel Tech is what makes Digital Product Management such a great field to work in! Shaping the digital journeys our customers travel on whilst planning and going on their own adventures is great fun and so rewarding! I love walking in new places around the world, particularly North Wales, with my dogs!
Kate Waddington
Technology
  • Amy Fletcher
  • Amy Fletcher
  • Amy Fletcher
  • Amy Fletcher
  • Amy Fletcher
  • Amy Fletcher
  • Amy Fletcher
  • Amy Fletcher
Amy Fletcher
Technology
I'm lucky enough to have been in the travel industry 20+ years, working in the most beautiful places in Europe. With permanently itchy feet, I've travelled to Asia, Australia and New Zealand, too. Closer to home, I'll pack up my family for camping or cycling at any opportunity!
Amy Fletcher
Technology
  • Lauren Bain
  • Lauren Bain
  • Lauren Bain
  • Lauren Bain
Lauren Bain
Finance
I have always loved to travel with Croatia and Singapore being two of my favourite places in the world!I am at my happiest when I’m planning another adventure and ticking places off my bucket list!
Lauren Bain
Finance
  • Liam Shannon
Liam Shannon
Finance
Hi! I'm Liam, and I joined Macs Adventure in April 2022 after previously working in the accounts team for a legal firm. I'm from and live in Worcestershire, England. I joined Macs Adventure for the exciting future ahead!
Liam Shannon
Finance
  • Amanda McWilliams
  • Amanda McWilliams
  • Amanda McWilliams
Amanda McWilliams
Finance
Keeping active and travelling has been something I have loved since I was younger. Mixing it with working in finance makes finance way more exciting! Growing up in Scotland has made it easy to enjoy the outdoors with all the amazing views. 
Amanda McWilliams
Finance
  • Oliver Stafford
  • Oliver Stafford
  • Oliver Stafford
Oliver Stafford
Product
Discovering a new place for the first time gives me energy like nothing else, learning new cultures, and talking to unfamiliar faces is what makes travel so invigorating. Whether the hiking trail leads to the top of a mountain or a secluded beach, I never want it to end!   
Oliver Stafford
Product
  • Isla Goldie
  • Isla Goldie
  • Isla Goldie
  • Isla Goldie
Isla Goldie
Sales
I love spending time outdoors, mostly exploring on my bike or finding wild swimming spots. It's great to work at Macs in a supportive team of like-minded people.
Isla Goldie
Sales
  • Sophie Young
  • Sophie Young
Sophie Young
Sales
Hi I'm Sophie, I work in the UK Sales team here at Macs Adventure! I have had a passion for travel since my first holiday to Spain when I was little. I have visited many countries all over the world and want to continue ticking off my bucket list each year! 
Sophie Young
Sales
  • Eleanor Garnham
  • Eleanor Garnham
  • Eleanor Garnham
Eleanor Garnham
Sales
I'm Eleanor! I have been a part of the Macs team since 2023 after graduating in International Business with Marketing. I love travelling to new places and spending time outdoors. Working with like-minded people and chatting about the amazing trips customers are planning allows me to really love the journey! 
Eleanor Garnham
Sales
  • Amy Gibbs
  • Amy Gibbs
  • Amy Gibbs
  • Amy Gibbs
Amy Gibbs
Sales
As a child the travel bug got me early! Being able to go and explore different countries and then talk about them all day long is the dream. As the Sales Manager, being a part of peoples journeys to complete a bucket list trip, take in a new culture and meet amazing people along the way is so special!
Amy Gibbs
Sales
  • Jessica Murrish
  • Jessica Murrish
  • Jessica Murrish
  • Jessica Murrish
  • Jessica Murrish
Jessica Murrish
Operations
I grew up on a farm so I have spent most of my life outdoors! I previously taught outdoor education, spent a year travelling around South Africa and New Zealand, and now love to go on Scottish adventures in the mountains with my husband and German Shepherd, Max. 
Jessica Murrish
Operations
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