Leanne McDonald: Operations Specialist
Areas of expertise: Making customers happy
Having come from a travel industry background I have been involved in many aspects, cabin crew, hotel receptionist, travel agent, but to name a few, I have always been drawn to the wonderful world of travel. I have a passion for the business, learning about different places, cultures and people. Some of my roles have been very customer focused so will be honing in on the skills already acquired and expanding using new skills Macs will teach me. I have been so lucky to have parents that loved to travel, and have visited some amazing places, and get some ticks on my bucket list, including climbing Dunns River in Jamaica and flying in a helicopter over the Grand Canyon
If I am completely honest I am more of a fair-weather walker, chasing the sunshine (challenging when living in “4-seasons-in-one-day” Scotland) however I love nothing more than getting the sleeves rolled up and stuck right in, whether it be on a personal level or a team effort. I try anything once and am looking forward to getting out more to explore the scenery that is on my doorstep.