A very well organised and supported holiday. Excellent customer service. Friendly approachable staff.
Mr Doug Merchant 28/07/2021
Mac Adventures has Excellent customer service.
The booking was done perfectly, and correctly.
They answered my phone calls, email, and questions immediately.
Kept in regular contact with me to check my tour progress.
As I travelled on my adventure they kept me up to date with unforseen local changes to my itinerary by phone and if I could not answer they left a message.
Some extra advice for you : -)
Book your dinner meals well in advance.
Any Taxis should also be booked way way ahead. Macs can do the latter for you.
Don't expect that you will get a phone service in out-of-the-way places outside
Happy holiday ;-)
Mr Ken Jackson 28/07/2021
Communication plus App for the walk was excellent.
80% of the walk was beautiful and manageable but the 3-4 mile walk before Abingdon the terrain was appalling due to poor maintence of the verges blocking the view and forcing single row walking.(very wet).
Two lots of accommodation were excellent 1. Oxford Town House & 2. The coach Makers Arms,Wallingford but Cosener"s House Abingdon was very poor they didn't even know you were collecting our bags? The other was The George Hotel, Pangbourne which was very basic room.
All breakfasts were good.
I think better accommodation should be offered and if we were to do this again shorter walks for 74 year olds would be safer.
As always, excellent service from Macs Adventure. Easy booking, all relevant information provided before departure online and in hard copy where appropriate. B&Bs very high standard. The app was a godsend when offline, GPS maps easy to use and kept us en route for the whole week.
Accommodations: excellent, although the information was not updated considering COVID-19.
Routes and maps: need updating - some of the route directions have not been updated since 2016 (bridges are washed out, buildings have changed, portions of the routes are even closed off as private property). As experienced hikers, the rating of the routes (most often as "easy") is misleading. By American standards of hiking routes, some of these were definitely "strenuous." Advising hikers to begin their day after a hearty breakfast at 8:00 is definitely not wise considering the weather conditions during the summer and the length of the trails! We began by 7:00 each morning and only reached a village square by 14:30 or 15:30 on the longest day. These trails are to be enjoyed at a good pace and not raced through. Since Wifi is not always available, it would be advisable to add the turn directions (right, left turn) in words because the downloaded version does not show the arrows! Waypoints should have some short explanation of what we are seeing! That would be great "added value."
Mr Ian Conaghan 27/07/2021
Brilliant from start to finish. Seemless transfer of bags. Would book again for certain.
Great organisation for our trip. The B&Bs were all of a high standard
Efficient rebooking of a trip that was rescheduled twice. Friendly and helpful service and apart from one mix up in the instructions due to Covid change (sorted out with a phone call) the trip ran smoothly, the walks were delightful and the B&Bs excellent.
Mrs Dawn Powling 27/07/2021
Good information ahead of trip. Organised very pleasant hotels and sorted out an initial problem caused by a hotel efficiently.
Had a fantastic week cycling Great Glen way.
Everything was perfect from bike hire through to
Mr Paula Hemingway 27/07/2021
B and Bs were great! friendly with lovely brekkies. Ferries, accommodation were all sorted for us with Mac Adventures with swift precision and a regular updates. Guide pack was very helpful. We were blessed with amazing weather nature.
Mr Andy R 26/07/2021
I have awarded Mac's 5 stars because apart from booking with them, I had no reason to contact them at all from start to finish. All the accommodations along the route were fine, the luggage was collected and delivered at the right time and to the right place- a guide book was provided. Outside of Mac's control were the weather and the midges - The weather was good for walking - the less said about the midges the better.
Mrs Sue Wassell 26/07/2021
Well organised, great communication. Fantastic experience. The app worked really well and kept us on track. Good choice of bed and breakfasts for the most part by Macs Adventure. Thank you!
Mr Charles Bennett 26/07/2021
This was our first experience with Mac's Adventures and I was very impressed. They were able to get us accommodations with very short notice that were great. The bag transfer service was reliable. The mapping and route finding app was very valuable.
Mrs Nicole Golden 26/07/2021
We LOVED this trip so much. The communication was fantastic and Summerfeet Cycling was amazing! The hotels that were chosen were top notch and we had such a fantastic experience. Thank you!!
Mr Peter Wilson 25/07/2021
Everything worked very smoothly and we really enjoyed our walk. Accommodation wa s of a good standard.
Friendly service, very good accommodation and excellent mapping app made this a most enjoyable holiday.
Mr Della Hamilton-Cox 25/07/2021
We chose this short trip as we had some credit for a cancelled trip last year.
We have used Mac before and always found them very efficient and helpful.
Friendly support. Good accommodation. Very good walking app.