The elevation information for each of the maps was quite useful.
I appreciated you working your hotel connections such that the trip was possible.
Directions to our accommodations once we got into town could be improved. There were two times we spent considerable time trying to find them after a long day’s walk.
I was disappointed that when I called to see if a taxi could pick us up earlier than the 5 pm time in Cold Ashton that I never got a call back saying that it wasn’t possible.
Everything well organised and very efficient. Plenty of details provided and App worked well.
Accommodation booked by Mac Adventures - Hotels and Bridge of Orchy and Kinghouse were excellent. Good guesthouse in Kinlochleven where the owner made a big effort to provide all that was needed. Last guesthouse in Fort William was disappointing.
Mrs Janet Townsend 11/08/2022
First time doing and organized walk and will definitely use Macs again. Excellent organization from maps and information through to luggage transfer, all top notch. Definitely recommend
Mr Michael McCrary 11/08/2022
They did all they could do
This was an amazingly fun adventure! We hiked the Way in 6 days and wished we had time to hike some of the side adventures!
Mr Rodney Warren Kunkel 10/08/2022
Very pleased with the service / responsiveness before hike, including willingness to alter schedule and include rest days. Accommodations and food were very good (as promised). On line maps were crucial to successful navigation. A few didn't exactly match our route (didn't start/end at our hotel), but got us close enough so that we didn't get lost. Bottom line, had a great time!
Ms Lynn Norton 10/08/2022
A wonderful trip. The only issue we has was getting to the first B&B. No card would take us and we waited a very long time for a bus. That was the only glitch in an amazing trip.
My coast to coast hike in England went so smoothly because of the detailed planning by Macs Adventure. The B&Bs, luggage transfer, route notes and detailed notes contained in the app were excellent!
We had a wonder trip walking Hadrian’s wall. Having the accommodations pre-arranged was essential. Max Adventures have a roster of excellent places to stay. The owner operators were kind welcoming and the facilities were clean and private. Our contact Dan C was easy to get a hold of and responded to our concerns quickly. I would highly recommend the service of Mac Adventures
The routes were excellent. The people and hotels were great. I feel we could have been given a little more guidance on the taxi situation. We arrived in Islay on a Sunday. There were no taxis. It was a five mile walk to our hotel. We should have been told to prebook.
Mrs Karen Mondok 10/08/2022
We felt unsupported on our walk. No welcome package awaited us on arrival at our starting point. What saved us was the graciousness of Henry, our host in Moreton-In-Marsh. He suggested that your head office send him our walking co-ordinates via email which he later printed for us. (We did not want to rely solely on our cell phones to map us to our destinations.) No welcome package also meant that we had no tags to identify our luggage for transport. Henry, once again, graciously supplied materials for us to fashion our own tags and agreed to personally supervise the pick-up of our luggage as we would have already started our walk prior to their scheduled pick-up. We walked on two of the hottest days recorded in England however, Mac’s Adventures neglected to mention that there were NO STORES for which to purchase WATER on the second day of our walk. We bought a small bottle of water from the unfriendly proprietor of a pub in Naunton for 2 pounds. Finally, we returned home from our trip to an email from Mac’s Adventures advising us that we would be charged an additional surcharge of 12 pounds per move for additional luggage (We had two bags each as we were on a three week trip to England from Canada).
This was our first walking trip of this kind. What saved us in this situation was our experience as travellers and the help of Henry, the quick-thinking, kind & resourceful host at our accommodation in Moreton-In-Marsh. The walk itself was beautiful. The directions were only passable, however, with some directions vague and open to misinterpretation. We had to backtrack several times losing time while rationing our dwindling supply of water. The only other redeeming aspect of this trip was the lovely accommodations in Bourton-on-the-Water. It was a pleasure to return there after two hot days of walking.
We will not be booking again with Mac’s Adventures and based on our experiences, we would not recommend this company to anyone else wishing to walk in England.
Ms KEELI MARVEL 10/08/2022
Great step by step detailed hiking instructions, great app, and no hiccups on our hiking trip. Customer service was great the whole way through.
Great service from the start . Efficient and friendly . Very good service when I needs to change the time of a taxi .
Very organized; great variety of accommodations; worry-free when arriving at destination. Always available if needed.
Excellente organisation et réactivité en cas de problème. Hébergement de qualité. Application très bien faite et très utile
Ms Anne TURNER 10/08/2022
Overall an excellent service. Rapid and efficient communication. On this occasion disappointed with one B and B booking, but when I complained Mac Adventures responded as appropriately as possible.
They choose great places to stay and excellent companies to organise the logistics. Also they sorted out some changes for us. As usual faultless trips!
Mr Ken Helsby 08/08/2022
Fantastic organisation from macs, everything ran like clockwork
Mr Adam Chester 08/08/2022
The organisation of the holiday was first class. All the bags arrived safely, in the right place and at the right time. The quality of the accommodation varied, but the choice was clearly restricted by availability in the more rural locations. Overall, though, the accommodation was fine and at times excellent. The one slight gripe, was that a few of the B&Bs did not have televisions in their rooms.