Preparing for Your Trip
It is of paramount importance to us that we maintain the safety of our customers, suppliers, partners and our team.
Even in ordinary times, we maintain a comprehensive Health and Safety Risk Management programme to ensure that we are operating safely and legally to ensure you can enjoy worry-free travels:
We understand that the Coronavirus pandemic means that certain aspects of travel will have changed, and that you may have some concerns.
Please be reassured that we are following all the health and safety protocols outlined by the World Tourism and Travel Council for hospitality and tour operators in the post-Covid 19 world to make sure you have a happy and safe trip.
Our partners in the UK and across Europe have been working hard to ensure that they are able to offer you a warm welcome, whilst at the same time following the latest safety advice and guidance. Many of our UK partners have signed up to the Good to Go campaign launched by Visit Britain. This is an official mark that shows tourism businesses are following Government and industry COVID-19 guidelines. Our partners across Europe are all subscribing to similar local schemes that encourage best practice.
Below are the key tenets of our Covid-19 Health and Safety Policy:
Laws and Guidelines
All Macs Adventure suppliers adhere to local and national laws and guidelines for safe operations following the pandemic.
Each supplier must conduct their own risk assessment to identify areas of concern to protect customers and staff.
Social Distancing Measures
Reducing contact in communal areas and ensuring that social distancing is possible in all contexts along with wearing of face coverings.
Cleaning and Hygiene
Ensuring enhanced levels of cleanliness and sanitation.
Identifying and Managing Covid-19 Symptoms
Looking out for customers and staff who display symptoms and advising them to self-isolate and seek medical assistance.
You can Download our Customer Guidelines to learn more about what our customers can expect on a Macs Adventure trip.
For some first-hand feedback, read our German product manager Anja’s blog about her recent travels in the Bavarian and Tirolean Alps after COVID.