Frequently Asked Questions

We have answered some of the most-asked questions here, so you will hopefully find all the answers you need! If you do still require more help or advice, please do contact your specialist, or our team .

App | Frequently Asked Questions

I've logged in to the app but can't see my trip details?
My app isn't working
How do I see my itinerary details?
How do I save my maps for offline use?
How do I navigate with the app?
App step-by-step video
Can I use the old Macs App (installed before March 2022)?
I can't log in
I customized my trip, and I can't see all the daily maps?
$ - USD - US Dollar
Country/Region name: