Rhona McGowan: Customer Experience Specialist
Areas of expertise: Making customers happy
I have always loved spending time outdoors whether that is sitting in the sun (with a gin) or doing something adventurous. Growing up living just next to the Loch Lomond and Trossachs National Park pretty much every weekend was spent going for walks with my family and of course having a lovely cake and coffee at the end.
As I have grown older my love for the outdoors and adventure has grown stronger and I find myself booking flights and agreeing to things that I never thought I would, for example, bungee jumping and sky diving – anything to get the heart rate going! Even going to America and travelling to 26 different states.
One of my favourite hobbies would be skiing, having always gone on family ski holidays I decided to do a ski season in Morzine, France. One of the hardest jobs I have ever done but so rewarding, who wouldn’t want to go skiing every day for 5 months?
During all these adventures I had a number of tourism/travel related jobs which was amazing as I loved helping visitors make the most of their time in Scotland. And now working for Macs Adventures I hope to be able to help the customers develop their love for travel.