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Peace of Mind Booking Guarantee 
 

Bike & Boat Tour Booking Conditions

All Bike & Boat tours made with Macs Adventure are subject to booking conditions that are different from our standard terms and conditions. Please make sure that you read these carefully in addition to our standard Booking Conditions.

A binding contract will come into existence between you and us as soon as we have issued you with a booking confirmation invoice that will confirm the details of your booking and will be sent to you or your travel agent. Upon receipt, if you believe that any details on the booking confirmation or any other document are wrong you must advise us immediately as changes can not be made later and it may harm your rights if we are not notified of any inaccuracies in any document within ten days of our sending it out.

Cost, Deposit, and Balance

A booking is made with us when you pay us a deposit. For bike and boat tours this is 25% of the cost of the booking or full payment if you are booking within 6 weeks of departure. We issue you with a booking confirmation invoice. 

The balance of the cost of your arrangements (including any applicable surcharge) is due not less than 6 weeks prior to scheduled departure. If we do not receive this balance in full and on time, we reserve the right to treat your booking as cancelled by you in which case we shall retain your deposit.

Cancellation Policies

Your cancellation policy is based on your trip, please find the conditions below. Should you have any questions, do not hesitate to get in touch with the team.

 

Danube Bike & Boat

View the tour collection here.

The following cancellation charges apply:

  • Cancellation up to 84 days before departure: Cancellation Charge is 20% of the trip cost and at least 50 EUR per person
  • Cancellation between 83 and 42 days departure: Cancellation Charge is 30% of the trip cost
  • Cancellation between 41 and 28 days before departure: Cancellation Charge is 60% of the trip cost
  • Cancellation between 27 and 4 days before departure: Cancellation Charge is 80% of the trip cost
  • Cancellation from 3rd day prior to departure date or no-show: Cancellation Charge is 90% of the trip cost

All travellers must be fully vaccinated at least 14 days prior to the departure date.

If fully vaccinated, a cancellation/full refund will only be possible within 28 days of your start date for the following reasons:

  1. An official ‘Do Not Travel’ has been issued by your government for the country the trip is taking place in
  2. A requirement to quarantine for 1-2 weeks in either the country your trip is taking place in, or when you return home
  3. A health regulation in the country the trip is taking place in prevents you from taking part in the majority of the holiday – e.g. it is not possible to visit hotels or restaurants
  4. A restriction on your entry to the country your trip is taking place in

Flexible Booking Option

Flexible booking conditions are offered for an additional £40/$45 per person. Please note that this is only available for Standard and Comfort cabins on the Carissima and Fortuna boats. This allows a change of dates (for any reason) until at least 28 days before your departure date. The price of your new dates would then apply.

Please note this ‘Flexible Booking Option’ can only be included at the time of booking, this cannot be added at a later date.

Bike & Boat tours in Holland

View the tour collection here.

The following cancellation charges apply:

  • Cancellation 85 days or more before departure: Cancellation Charge is 20% of the trip cost
  • Cancellation between 84 and 42 days departure: Cancellation Charge is 30% of the trip cost
  • Cancellation between 41 and 28 days before departure: Cancellation Charge is 60% of the trip cost
  • Cancellation between 27 and 1 day(s) before departure: Cancellation Charge is 90% of the trip cost
  • Cancellation on the day of departure or no-show: Cancellation Charge is 100% of the trip cost

It is highly recommended that all travellers are vaccinated at least 14 days prior to departure.

 A cancellation/full refund will only be possible within 28 days of your start date for the following reasons:

  1. An official ‘Do Not Travel’ has been issued by your government for the country the trip is taking place in
  2. A requirement to quarantine for 1-2 weeks in either the country your trip is taking place in, or when you return home
  3. A health regulation in the country the trip is taking place in prevents you from taking part in the majority of the holiday – e.g. it is not possible to visit hotels or restaurants
  4. A restriction on your entry to the country your trip is taking place in

Bike & Boat tours in Croatia

View the tour collection here.

The following cancellation charges apply:

  • Cancellation up to 60 days or more before departure: Cancellation Charge is 20% of the trip cost
  • Cancellation between 59 and 31 days departure: Cancellation Charge is 40% of the trip cost
  • Cancellation between 30 and 21 days before departure: Cancellation Charge is 70% of the trip cost
  • Cancellation between 20 and 11 days before departure: Cancellation Charge is 80% of the trip cost
  • Cancellation between 10 and 1 day(s) prior to departure date: Cancellation Charge is 90% of the trip cost
  • Cancellation on the day of departure or no-show: Cancellation Charge is 100% of the trip cost

It is highly recommended that all travellers are vaccinated at least 14 days prior to departure

A cancellation/full refund will only be possible within 28 days of your start date for the following reasons:   

  1. An official ‘Do Not Travel’ has been issued by your government for the country the trip is taking place in
  2. A requirement to quarantine in either the country your trip is taking place in, or when you return home

Bike & Boat tours in Italy

View the tour collection here.

The following cancellation charges apply:

  • Cancellation up to 90 days before departure: Cancellation Charge is 10% of the trip cost
  • Cancellation between 89 and 60 days departure: Cancellation Charge is 40% of the trip cost
  • Cancellation between 59 and 30 days before departure: Cancellation Charge is 60% of the trip cost
  • Cancellation between 29 and 7 days before departure: Cancellation Charge is 85% of the trip cost
  • Cancellation from 6 days prior to departure date or no-show: Cancellation Charge is 100% of the trip cost

It is highly recommended that all travellers are vaccinated at least 14 days prior to departure.

A cancellation/full refund will only be possible within 28 days of your start date for the following reasons:     

  1. Your home country/region/town has restrictions on travel outwith its borders due to Covid-19
  2. An official ‘Do Not Travel’ has been issued by your government for the country the trip is taking place in
  3. A requirement to quarantine in either the country the trip is taking place in or on your return home
  4. In case of an official Lockdown in your country of origin or destination

Bike & Boat tours in France

View the tour collection here.

The following cancellation charges apply:

  • Cancellation up to 90 days before departure: Cancellation Charge is 10% of the trip cost
  • Cancellation between 89 and 60 days departure: Cancellation Charge is 40% of the trip cost
  • Cancellation between 59 and 30 days before departure: Cancellation Charge is 60% of the trip cost
  • Cancellation between 29 and 7 days before departure: Cancellation Charge is 85% of the trip cost
  • Cancellation from 6 days prior to departure date or no-show: Cancellation Charge is 100% of the trip cost

It is highly recommended that all travellers are vaccinated at least 14 days prior to departure.

A cancellation/full refund will only be possible within 28 days of your start date for the following reasons:     

  1. Your home country/region/town has restrictions on travel outwith its borders due to Covid-19
  2. An official ‘Do Not Travel’ has been issued by your government for the country the trip is taking place in
  3. A requirement to quarantine in either the country the trip is taking place in or on your return home
  4. In case of an official Lockdown in your country of origin or destination

Bike & Boat tours in Germany

View the tour collection here.

The following cancellation charges apply:

  • Cancellation up to 84 days before departure: Cancellation Charge is 20% of the trip cost
  • Cancellation between 83 and 42 days departure: Cancellation Charge is 30% of the trip cost
  • Cancellation between 41 and 28 days before departure: Cancellation Charge is 60% of the trip cost
  • Cancellation between 27 and 4 days before departure: Cancellation Charge is 80% of the trip cost
  • Cancellation from 3rd day prior to departure date or no-show: Cancellation Charge is 90% of trip cost

All travellers must be fully vaccinated at least 14 days prior to the departure date and no longer than 9 months prior to departure. If you have had 3 vaccinations, there is no expiry date.

A cancellation/full refund will only be possible within 28 days of your start date for the following reasons:     

  1. Your home country/region/town has restrictions on travel outwith its borders due to Covid-19
  2. An official ‘Do Not Travel’ has been issued by your government for the country the trip is taking place in
  3. A requirement to quarantine in either the country the trip is taking place in or on your return home
  4. In case of an official Lockdown in your country of origin or destination       


If you would like to return to the standard Booking Conditions for general tour types, please click here
For information about how we store data, click here to view our complete privacy policy. 

Travel Insurance Reminder

It is a condition of travelling with us that you are covered by Travel Insurance. You must be satisfied that your insurance fully covers all your personal requirements including pre-existing medical conditions, cancellation charges, curtailment, medical expenses and repatriation in the event of injury or illness during your holiday with us. More information on Travel Insurance is available here.

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