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Frequently Asked Questions

We have answered some of the most-asked questions here, so you will hopefully find all the answers you need! If you do still require more help or advice, please do contact your specialist, or our team .

App | Frequently Asked Questions

I've logged into the app but can't see my maps or bookings?
My app isn’t working
How do I see my itinerary details
How do I save my maps offline?
How do I navigate with the app?
App step-by-step (video)
Can I use the old Macs app (installed before March 2022)?
I can't log in
I customised my trip, and I can't see all the daily maps?
How do I navigate to my accommodation at the end of the day’s walk?
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